Privacy Policy

1.Who is The Wild Wellbeing Coach?

The Wild Wellbeing Coach is the trading name of Jo Smith. I understand that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of everyone who visits this website, www.thewildwellbeingcoach.com, and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested upon your first use of the website.

2. What does this privacy policy cover?

This Privacy Policy applies only to your use of the website, thewildwellbeingcoach.com. The site contains links to other websites and third-party applications.  Please note that we have no control over how your data is collected, stored, or used by other websites.  Below are links to the privacy policies of the third parties used on the website and I advise you to check them, before adding any information.

https://booklikeaboss.com/privacy

https://hollerwp.com/

https://if-so.com/cookie_policy/

https://www.mailpoet.com/privacy-notice/

https://www.eventsframe.com/privacy/

3. What is personal data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

In simple terms, personal data refers to any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What are my rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
    b) The right to access the personal data we hold about you. Part 9 will tell you how to do this.
    c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
    d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
    e) The right to restrict (i.e. prevent) the processing of your personal data.
    f) The right to object to us using your personal data for a particular purpose or purposes.
    g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
    h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
    i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way. For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.

5.What personal data is collected?

The website collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.

If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, We are the data controller responsible for such personal data.

The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of the website.

If you contact us as described above, you will be required to consent to our use of your personal data to contact you. In this case, our lawful basis for using your personal data will be article 6(1)(a) of the GDPR, which allows us to use your personal data with your consent for a particular purpose or purposes.

If you leave a comment on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you fill out a contact form or subscribe to the newsletter on the website, you are agreeing to your information being shared by that particular third party. This is necessary for us to be able to carry out that specific request. Please refer back to section 2 for a list of third-party operators that are used with this website.

How is my personal data used?

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary, in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security see Part 7, below.

As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of the website and will not normally be used in any way to personally identify you.

Any and all emails containing your personal data will be deleted within a reasonable amount of time after the subject matter of your email has been resolved and no other personal data will be retained for any longer than is necessary.

We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.  However, by using third party applications or plugins on the website, you are agreeing to your information being shared with that application or plugin.

How and where is my data stored?

Your personal data is only stored within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, the GDPR, and/or to equivalent standards by law.

Personal data security is essential to us, and to protect personal data, we take the following measures:

– limit access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality; procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so. If you use a third-party application or plugin on the website, please refer to section 2 of this Privacy Policy to understand how your data is stored with each particular application or plugin.

8. Do you share my personal data?

I will not share any of your personal data with any third parties for any purposes, subject to the following exception[s].
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. When you use third-party applications or plugins on the website, you are agreeing to your information being shared with that application or plugin in order to carry out the requested activity. Please refer to section 2 of this Privacy Policy to understand how your data is stored with each particular application or plugin.

9. How can I access my personal data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

I will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10. How do you use Cookies?

The website may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of the website and to provide and improve our services. In addition, the website uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use the website.  Other third parties that are installed on the website, may also use Cookies.  You can review their policies using the links in section 2 of this policy.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

11. How can I contact you?

To contact me about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email: info@thewildwellbeingcoach.com
Address: Kismet, Relubbus, Penzance, Cornwall, TR20 9EN

12. Changes to this Privacy Policy

This Privacy Policy Notice may change from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.

Any changes will be immediately posted and you will be deemed to have accepted the terms of the Privacy Policy on first use of the site, following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 31st July 2020.

Your personal data is taken seriously. Find out more about our Privacy Policy